Hello, I’mAlan
Marchant.
Founder & chief bottle washer
Archmant LLC
A little context for the ideas, the products and the way we work.
A bit of background.
I spent 21 years at Nokia. Along the way I was Head of PMO in Mobile Networks, and my last role before starting Archmant was leading Services for enterprise customers in North America, particularly mission-critical private networks. That meant a remit of more than 200 customers and around 70 active projects at any one time.
What stays with me is how much depends on seeing the whole picture. A decision in one project changes things for another. A customer knows something isn’t right but can’t yet put their finger on what they need. A sensible strategy still needs someone to work out what happens on Monday morning.
You learn to pay attention, connect the dots and look ahead. You also learn that the plan has to change when the world does, without losing sight of what you were trying to achieve in the first place.
And “mission-critical” means something well beyond telecoms. Your business is critical to you. It’s your livelihood, your effort and often other people’s livelihoods too. That deserves the same care whether you run a large operation or a shop with your name above the door.